We pride ourselves in customer care and will aim to do whatever is reasonably possible to resolve an issue. If you have a problem, please get in touch with us by contacting 0345 241 3008. We will look into what’s happened and aim to provide you with a response no later than 8 weeks after you’ve contacted us.
If you’re not happy following the conclusion of our complaint handling procedure, we are accredited to the 24954 and you can complain to The Motor Ombudsman “TMO,” who is our certified Alternative Dispute Resolution (ADR) provider. The Motor Ombudsman will offer free impartial information and, if appropriate, an alternative dispute resolution process in the event that you are not satisfied with the outcome of a concern.
For further information, you can visit The Motor Ombudsman’s website at www.themotorombudsman.org or call their Information Line on 0345 241 3008. Calls are charged at your local rate.
Our experienced team of specialists are here for all your vehicle maintenance needs. From repairs to servicing and MOTs, your vehicle is in the safest possible hands.
Servicing
Although servicing your vehicle isn’t a legal requirement, it is advisable for your ongoing safety and your vehicle's performance and reliability. We have a selection of servicing options for your vehicle.
Silver Service - £179 - Includes a multi-point inspection, including a pre-MOT check. We will also replace the oil and oil filter. All fluids checked.
Gold Service - £229 - Includes a multi-point inspection, including a pre-MOT check. We will also replace the oil and oil filter, & air filter. All fluid checked.
Platinum Service - £279 - Includes a multi-point inspection, including a pre-MOT check. We will also replace the oil and oil filter, & air filter, pollen filter and air conditioning cleaner. All fluid checked.
Brake Fluid Change - £79
Air Condition Check - From £79* (Gas additional cost)
EV Battery Health Report - £49
We offer free wiper check and 12v Battery check on a while you wait appointment.
MOTs
We have a local garage in Crawley who carry out all our MOT’s. You leave the car with us, and the car will be collected and returned while it is with us. The cost of an MOT is £50.
Repairs
The sad reality with cars is that they will develop issues from time to time. Please give us a call for an over-the-phone consultation and book your vehicle in for diagnosis with our expert mechanics.
Please fill out your MOT & Servicing Requirements below for us to get in contact with you. The required information is bullet-pointed below.
Name
Contact number
Email
Customer Opt-in Preferences (Email, SMS, Telephone):
Make
Model
Registration
Servicing: What level is required for your vehicle
MOT due date
Repairs: description of repair required
Accident & Smart Repairs: description of repair required
Interior Repairs: description of repair required
Paint Protection: If required?
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